Log, monitor, respond and escalate help desk requests; Respond to requests for support and accurately document all work activity in the help desk system;...

Level 3 Infrastructure Technician. Support desk (technical and pastoral). Our apprentices love being able to help each other!...

Service Desk Apprentice. Level 3 Unified Communications Technician. Job Description – Service Desk Apprentice*....

Job Description – Service Desk Technician Apprentice*. The Service Desk Technician is an important role within the Service Desk Team at Connexus Networks Ltd...

To provide high levels of customer service on the service reception desk, ensuring there is good communication between Technicians and customers, ensuring their...

You are dynamic, innovative and capable of garnering the respect and high-level trust required by the help desk and IT teams for this position to be successful....

3rd Line Support Engineer will be responsible for attending customer sites and when required help with training and installation of Software....

Experienced IT Support Technician (Field Engineer)*. Using Service Desk ticketing software, to log and record all client interaction....

Geotechnical desk studies; So, if working from home, working part-time or having flexible start and finish time will help with this let us know as part of your...

If you need help, we’ve also got some great templates available. Ideally you’ll be familiar with working in a Service Desk environment and have the ITIL V3...