Experience with end-user support, help desk ticketing software, hardware and software upgrades, hardware and software troubleshooting.

With a comprehensive induction programme at our specialist training school, technical specialists within your team and a technical help desk at the end of the…

Level 3 Infrastructure Technician apprenticeship standard. Support desk (technical, curriculum and pastoral). Our apprentices love being able to help each other…

Learning from highly experienced members of staff, and gaining the experience and knowledge required to become a great service desk technician.

Experience in the use of Help Desk Management Systems. Our client urgently requires an experienced ICT Technician to join their busy IT team.

You will start a Level 3 (15 month) Infrastructure Technician Apprenticeship. The role is to maintain a high standard of service on the Help Desk, by providing…

You will take responsibility for the daily and weekly performance of the team of help desk technicians. Previous experience of supervising within a help desk…

Experience with end-user support, help desk ticketing software, hardware and software upgrades, hardware and software troubleshooting.

Assisting 2nd line support technicians whilst maintaining accurate task records in service desk system. Proactively help resolve 1st and 2nd line tickets where…

Reporting to the Head of IT, the 1st Line Helpdesk Technician is responsible for all IT first line support within the Company. Up to £19,000.00 per year.